Success Stories

working with helen knight

All Reviews were sourced from ratemyagent.com.au

WOULD RATE 10 STARS IF WE COULD!

“From the very first time we met Helen, we were impressed by her drive and motivation, from there we quickly came to know her commitment and passion for her job. Helen is a sales genius with the ability to identify peoples needs and tailor her sales and communication style towards them. As a family, we felt she was warm and caring and only ever had our best interests at heart… Oh and did I mention she sold our house in 3 and half weeks? AMAZING. Seamless experience would recommend to anyone. Thank you Helen! X” THE NAYLOR FAMILY

AMAZING WOMAN, COULDN’T ASK FOR BETTER.

“Helen was polite, thorough and dependable from the very first contact until after our settlement. We felt very well cared for the whole time, and despite our sale not being totally smooth sailing, Helen helped us navigate this, always kept us informed and worked very hard to get the job done well. We were thrilled with the way she presented our property, the photos and staging was fabulous, and the hints and tips she gave us on the way were invaluable. I would not hesitate to recommend Helen to anyone that is looking for a thoroughly professional and caring agent. She has our deepest thanks.” ABY & BRETT

HELEN KNIGHT SOLD MY PROPERTY IN 10 DAYS!

“Wow this lady is a dynamo! Helen sold my home so quickly. She really knows how to sell houses. As soon as Helen received my listing she was off and running while also staying in touch with me and keeping me in the loop. The professional photographs of my home were taken and uploaded to the internet within two days with an open home scheduled for the Weekend days. The following week it went to contract. Helen has many contacts, she knows the business inside out. She is friendly, knowledgable, professional and always on call for both sellers and buyers. And on top of all that her commission is amazing! I recommend Helen Knight 100% to anyone that is serious about selling their home. Helen made everything so easy for me. Thank you Helen for your expertise.“ CAROLINE ERSSER

EXTRAORDINARY REALTOR WITH EXCEPTIONAL NEGOTIATING PROWESS

“We are so pleased at our experience in selling our home with Helen under very difficult circumstances. Helen was ALWAYS available to us and potential buyers and still managed to sell our home for a reasonable price, even after live termites were discovered in our living room walls and window frame whilst we had the house on the market. Helen was knowledgeable and honest with dealing with potential buyers. Selling a house that has been termite breached which is no easy thing to do but Helen saw it through to sale. We were living in another state during the sale which made things difficult for organising repairs and treatment and Helen went above and beyond to assist us with providing access to tradesman. We honestly believe any other realtor would have walked away once the termites were discovered but Helen was cool, calm and collected during the entire process and totally honest with the buyer. We have nothing but fantastic things to say about Helen and would strongly recommend her to anyone looking to sell their home. Helen has integrity, is dedicated to her clients and is a fierce negotiator. Thank you so much Helen for all you did for us during a very difficult time.” RACHEAL AND KEVIN

WE FOUND HELEN TO BE A DOWN TO EARTH OLD SCHOOL PROFESSIONAL SALES PERSON.

“We only had one initial meeting with Helen when she came to inspect our property and we were very pleased with the way she presented our options to us for going about selling our home of 22 years. We found her to be up front and there were no hidden agendas as I say she laid all her cards on the table in a professional and friendly way. My wife and I would highly recommend her to any prospective sellers or buyers.” LINDSAY & LISA SLADE

ABSOLUTELY BLOWN AWAY WITH HELEN AND HER ABILITY TO SELL REAL ESTATE

“Helen knight Took control of everything and ensured we had a very quick sale was an absolute delight to work with her .. A true expert of her profession and could not recommend her highly enough ….” ZANDRA3423

HOORAY FOR HELEN

“In a market where there are agents who overpromise and underdeliver and others who undervalue properties to get big turnover with little regard for getting their clients the best price it is hard to know who to trust. Helen Knight strikes the right balance between getting the best price and achieving a sale. Helen’s communication is open and direct, so we always knew where things stood. She has a very good eye for presentation and presented our house at its best. Of particular note, Helen encouraged us to reject a low offer and hang in there for a better price which she went on to achieve for us. We ended up taking a lower offer than what Helen thought we could achieve, but that was because of our circumstances. Helen also smoothed a few bumps during the contract phase to get us to a satisfactory settlement for all parties. I would thoroughly recommend Helen to anyone looking to sell and wish her all the best for the challenging months ahead.” GARY & ANNE

FANTASTIC SERVICE WITH A GREAT PRICE

“We enlisted Helen from Ball Realty to sell our duplex for us. From the first phone call she was friendly, very professional and straight to the point. She sold our property for a great price within 5 days of it being on line with a quick settlement. We were so pleased with her services that we recommended her to my father in law who had 2 duplexes for sale in Oxenford and she sold those from her contact base without putting them on the internet in 3 days! I would highly recommend her to anyone who wants a professional, friendly, honest real estate agent. ” CLAIRE AND DANIEL

EXCELLENT AGENT!

“Helen Knight is without doubt one of the best real estate agents we have dealt with. Her passion for the local Helensvale area was evident in our first meeting and we confidently entrusted the sale of our home into her very capable hands. She’s thorough, enthusiastic and one of the best “closers” we have seen. She’s brilliant and we couldn’t be happier with her efforts. We highly recommend her!” THE RYFFS

OVERALL SATISFACTION

“We are writing to express our gratitude to Helen Knight as a real estate agent. Throughout the entire process Helen has been professional and motivated with an impossibly high work ethic. From the start she made sure everything was explained in detail for us and helped get everything right for the photos and inspection. Following the first open house weekend, we received 4 offers, and thanks to Helens tenacity and hard work we got the best price and accepted one of the offers, and so the house was sold the very first day. When Helen suggested we use Make an offer, we were very sceptical, but as it turned out it helped sell the house very quickly and at the best price. We could not be happier with Helen. She is incredibly knowledgeable besides being a lovely person. She has made the process of selling very smooth, quick and definitely less stressful. We would highly recommend Helen to anyone looking to sell their house.” DAN & MARIANNE NICOLAYSEN

HIGHLY RECOMMENDED

“We cannot rate Helen Knight highly enough. Helen is genuine, extremely professional and a diligent agent. We could not have asked for any more. Helen is experienced and well versed in all areas of property and handled a complicated transaction in her stride. We have no doubt that the matter was brought to a successful conclusion because of her. We felt that at all times through the negotiation and contract process that Helen was on our team, she is a great negotiator and communicates with influence. If it was possible we would rate her 10 out of 5!” LISA AGNEW

BEST AGENT EVER

“We cannot thank you enough for all your help and patience in selling our home. All I have to say is the following: BRILLIANT, AWESOME, FANTASTIC, DEDICATED, LOYAL. We cannot find enough powerful words to describe Helen Knight. We reckon she is the best and most professional real estate agent on the Gold Coast. Our journey with Helen began 2 months prior to listing when Helen visited our home and gave us her professional opinion on what we needed to improve within our home so we could optimise the value of our property. She knows what the current market of buyers are looking for. We valued her advice and made only the improvements Helen recommended. Finally when we were ready to list our home Helen came out and thoroughly went through presentation and pricing strategies. Then came the photography: WOW did Helen and her photographer know what they were doing. Again we followed Helen’s advice to the letter and all the shots were amazing. It was done with such ease and calm that all the stress of this was taken away from us by our amazing agent. Once listed on the internet the open homes started and we again listened to Helen. We were able to quickly and easily present our home in the manner that Helen suggested. Again, stress free. Helen’s industry experience and her extensive knowledge of our area was priceless and very much appreciated. Helen herself presented immaculately and very professional every time we met. We only had 2 open homes and we achieved a buyer above our expected price. Helens job did not stop here. She worked day and night keeping everyone involved on track and provided us constant feedback, often after hours. If you need an agent who really does care and works for YOU, then Helen is the No 1 choice.” IAIN & MICUCIA GREEN

SALE OF OUR PROPERTY

“We recently put our home on the market, and engaged Helen of Ball Realty to be our marketing agent. Right from the first visit we were extremely impressed with Helen’s flair for marketing and presentation. We were also impressed with her knowledge of the local market and the type of purchasers we all felt would be right for our home. Helen’ strategy and photographer showed our home in it’s real and relaxed ambience. We have no doubt that this is what made all the difference in attaining a very fast sale at our target price. Helen’s very professional and “no nonsense” approach is a refreshing change from some of the past experiences we have had with real estate agents. We have no hesitation whatsoever in recommending Helen to any and all people looking for a confident and very professional Real Estate Agent. We will be continuing to use Helen as our agent both for purchasing and sales. ANDREW & SHARON WHITE

HONESTY PREVAILS

“Helen is an outstanding agent with strong values in honesty, reliability and trust, also her negotiability between seller and buyer is done with great care. Helen would go above and beyond to help in any way possible and this is definitely a virtue. Helen, we can’t thank you enough” NAOMI WILBUR

AGENT EXTRAORDINAIRE

“From the moment we first called Helen she showed her professionalism, confidence and knowledge of the real estate industry. We negotiated an offer to purchase and we were able to secure our beautiful home due to Helen’s excellent negotiating and communication skills. She assisted us with finding a conveyancer and with building and pest inspections. She took all the hassles and concerns off our shoulders during what could have been a rather anxious time. It became obvious to us that Helen was a person of good character and integrity as she worked tirelessly to achieve the best possible outcome for ourselves and the vendor. We now consider Helen a family friend who has also just assisted our Mum to purchase a beautiful home close to us. We both thoroughly recommend Helen to anyone looking for an excellent agent on the coast.” PAUL & SUSAN BARTLETT

LOVE HER ATTITUDE, DEDICATION AND CARING NATURE

“From the minute we appointed Helen, everything went like clockwork. She kept us advised, conducted open houses with commitment. Our house sold very quickly and the transaction was smooth. We would recommend Helen for buying or selling. Her professional manner will always be what carries her through. Thank you Helen, you are a gem” BARBARA AND KINGSLEY HAYES

5 STAR AGENT

“From the first meeting with Helen, she showed her excellent knowledge, experience and professionalism in selling properties in the area. The combination of helping stage the property and the photos played a big role in selling the place quickly and for the price we expected. Helen was approachable at anytime, even after hours and communicated well throughout the process. Helen went the extra mile by having open house both Saturday and Sunday every weekend until the property sold. We would highly recommend Helen to anyone wanting to sell their property.” CRAIG & IAN

TERRIFIC AGENT

“Helen was fabulous with the sale of our property. She arrived at our home armed with complete knowledge of the sales in the area and an honest assessment of the rental property that we wanted to sell. She looked after all the liaising with the Property Manager and the tenant that was currently living in our property and was very accommodating organising viewing around the tenants requirements. Helen communicated with us regularly via texts and phone calls keeping us up to date with progress from internet enquiries and after each open home viewing. Helen made it really easy for us to sell our property and would have no hesitation in recommending her to anyone wishing to sell or buy a property on the Gold Coast.” ANNA

AWESOME AGENT

“My wife and I were fully delighted with working with Helen knight! She is truly one of a kind and handled the sale of the house perfectly! Working tirelessly to get the sale accomplished and going above and beyond helped to find our tenant new accommodations. Plus, having to be available to us as we are over seas doesn’t always make it easy, but Helen did. You won’t find a better agent!” TONY & VICKI

HAVE FAITH IN HELEN

“We’ve lived in Helensvale now for 5 years and we’ve just bought our second house from Helen. The first house was an investment property, but this latest one is for us to live in. Over the years we’ve also looked at a large number of other properties (probably 15-20) where Helen has been the selling agent. She has always presented the product very well and been available to answer any questions. She built a mountain of trust with us. It’s great to be able to deal with someone you believe in.” ROGER